Pet Care FAQs
When will my pawfur order ship?
Orders typically ship within 1–2 business days. Delivery times vary by destination.
What is your return policy?
Yes, unopened items can be returned within 30 days of delivery. Contact us first.
Which brush suits my pet’s coat?
Please choose the brush suited to your pet’s coat and groom gently without pulling.
How should I clean grooming brushes?
Wash brushes with mild soap, rinse thoroughly, and let them air-dry completely before use.
What if my order arrives damaged?
If your order arrives damaged or incorrect, contact pawfur promptly with photos for assistance.